Job Description
Job description:
The role will work closely with the Warehouse, Logistics, Purchasing, Sales, and Quality/QA teams to ensure that products received and distributed in the U.S. meet established company quality and food safety standards.
Key Responsibilities
1. FDA/FSMA/GMP/ FSVP
· Document FDA and USDA regulations utilizing self-generated quality assurance and quality control guidelines.
· Conduct preliminary testing (in-house or outside lab) and evaluation of products in support of FDA regulations.
· Participate in preparation of submission to FDA/FSMA / FSVP and other regulatory agencies.
· Participate in regular internal and FDA/GMP regulatory inspections and audits.
· Verify all FDA documentation on all products imported.
· Maintain extensive documentation adhering to FDA guidelines.
· Monitoring and managing compliance related documentation for all suppliers of Vadilal Industries USA.
· Report all non-confirming findings according to project approved Quality control plan to CEO.
2. R&D
· Competition product testing and assessment of the result vs Vadilal products.
· Suggestions for improvements basis the comparison.
· Liaison with sales team for new product development suggestions.
· Monitoring and managing All suppliers of Vadilal Industries USA.
3. Incoming Product Inspection
As and when required Inspect incoming shipments of finished products received from overseas manufacturing facilities
Conduct sampling and visual inspection of products based on established procedures.
Document inspection findings and report quality concerns to the QC/QA Manager.
4. Warehouse Quality Control
Conduct routine inspections of warehouse storage areas and products.
Monitor storage conditions such as temperature, humidity, cleanliness, and product segregation, as applicable to the products.
Ensure products are stored and handled according to established requirements.
Monitor product rotation using FIFO/FEFO principles, as applicable.
Check products for damage, deterioration, pest activity, packaging issues, or other quality concerns.
Assist with periodic warehouse quality audits and inspections.
5. Product & Packaging Quality
Verify product packaging and labeling against approved specifications.
Check lot codes, expiration/best-before dates, country-of-origin information, and other required product information.
Assist in identifying packaging defects or inconsistencies.
Maintain records of rejected, or held products at port of entry..
6. Non-Conformance & Corrective Actions
Identify and document product non-conformances.
Assist in investigating quality issues and determining possible causes.
Maintain records of products placed on quality hold.
Follow up with the appropriate departments regarding corrective actions and disposition.
Escalate significant quality or food safety concerns to the QC/QA Manager.
7. Customer Complaints & Quality Issues
Assist in documenting and investigating customer complaints related to product quality, packaging, labeling, foreign material, damaged products, or other quality concerns.
Collect relevant product information, including lot/batch number, date received, and photographs when required.
Coordinate with the Quality/QA team and overseas manufacturing facility for investigation and resolution.
Maintain complaint and investigation records.
8. Documentation & Compliance
Maintain accurate QC inspection records, reports, checklists, and logs.
Assist in maintaining product specifications and quality documentation.
Support traceability exercises and product recall activities, when required.
Assist with internal audits and regulatory/customer audits.
Ensure quality records are complete, accurate, and readily available.
· Prepare and update inspections instructions, control plans, and other necessary documentation.
· Ensure annual update of the quality Sops and CEOs approval according to government regulations.
9. Coordination with India Manufacturing Facilities
Communicate quality-related observations and issues to the Quality/QA team for all suppliers.
Assist in sharing product complaints, packaging concerns, and non-conformance information with the appropriate overseas manufacturing team.
Follow up on responses and corrective actions as directed by the QC/QA Manager.
Maintain proper documentation of quality issues and resolutions.
10. All other compliances:
· Follow policies, procedures and regulations maintaining good documentation, including maintenance and data management to ensure compliance for audit preparation.
· Conduct reviews and audits of business processes to ensure compliance with standard operation procedures and documented performance metrics.
· Develop and maintain library of standard operating procedures and policies to ensure compliance with internal and federal requirements.
Qualifications
Bachelor’s/ Masters degree in food science, Food Technology, Chemistry, Biology, Microbiology, or a related field preferred.
0–2 years of experience in Quality Control, Quality Assurance, food/FMCG distribution, warehousing, or a related field preferred.
Fresh graduates with relevant education may be considered.
Must have excellent problem solving and conflict management skills.
Must have eagle’s eye for detailing.
Basic understanding of food safety, GMP, quality control, and product handling principles.
Basic knowledge of Microsoft Office, particularly Excel and Word.
Strong attention to detail and documentation skills.
Good verbal and written communication skills.
Ability to identify and promptly report quality issues.
Ability to work effectively with Warehouse, Logistics, Sales, and Quality teams.
Preferred Qualifications
HACCP or food safety training.
Knowledge of FDA/FSMA/ FSVP requirements applicable to food importers and distributors.
Experience with warehouse inspections, incoming inspections, product sampling, or quality documentation.
Experience with imported food/FMCG products is an advantage.
Benefits offered:
Work Location: In person
Job Tags
Work at office, Overseas